Beyond the Extraordinary

Emily is a tireless advocate for her customers always going the extra mile to get things done and to do them right. She was generous in her time and provide services well beyond the "norm". As a seller located 2500 miles away from the property - Emily took take of the details. I have complete  trust in her as a real estate agent and as a human being. Would highly recommend her to anyone looking to buy or sell a home!

 

Ed and GiGi,

Thank you so much for all the effort you put into the selling of our condo and also all the extra things you did for us to make it easier. Thank you also for making our settlement go so smoothly. Now we want to say how much we enjoyed our talks and interaction with both of you during this time.  - Glenn and Donna



Burt,

I want to thank you for the help you offered last week to get us to closing our property. In addition I want to recognize the extraordinary effort Joanne Kelly exhibited on our behalf. During our search, it was clear Joanne had expertise in the market and we learned things that we applied to our search. Joanne learned about us during each showing, and she was able apply that information in lining up properties for us to view. Had everything gone according to plan, our relationship with your office would be described as friendly, knowledgeable, and professional. This is what you expect and hope for in a transaction of this significance. Our transaction unraveled because of our lending agent and that’s where Joanne demonstrated her expertise. Through calm and direct action, Joanne ensured all the priority items to hold our offer on the property were addressed. She kept the lines of communication open in both directions and demonstrated her competence in this matter which helped us remain calm as we worked to overcome the issues. We appreciate all that Joanne did to help us work around the roadblocks and help us accomplish our goal. You must know you have a powerful asset in Joanne.  - Thanks, Evan and Jennifer 

 

Midge,
I really can't thank you enough for all of your help. You are a fantastic agent and I knew going through Sotheby's was going to provide a good experience. I am definitely going to rent next year. Is there a list you can keep me on? What would be best time to start looking for next season? I'll definitely stay in touch!

 

Ed,
We feel very fortunate to have met and worked with you. To have made a cold contact to your office that resulted in such a compatible pairing was very fortunate for all of us. Rest assured that whenever we have reason to discuss Ocean City, NJ real estate we will provide a reference for our new friend, Ed Devlin.
John and Margaret 
 

Becky,
I just wanted to thank you so much for all the hard work that you put into our sale. I hope you don't have to go through this on each sale. We probably could not have pulled this off without you. I will recommend you (already have) to any who are looking for real estate in Ocean City. Thanks again, Terry

 

Dear Burt,
I can now echo every word of high recommendation and regard I have heard from my friends as to your realtor representation. You guided me safely and securely through a 100%-plus learning experience during the listing and settlement phases on the sale of my home.
Thank you for your patient kindness throughout!
Be assured of my most enthusiastic encouragement to friends and associates to contact you if they ever wish to buy or sell a property.
My very best regards always,
Jane


Dear Burt,
We wanted to thank you for all the hard work, patience and dedication you have shown us since your relationship began many months ago. You honesty, knowledge and integrity are exceptional. Your prompt service and attention to detail is outstanding and always greatly appreciated.
Although there may be a few good realtors in the area, it would be a truly rare occurrence that you would find a person that exhibits all the characteristics of being a “GREAT REALTOR” however you, Burt Wilkins, fall into this category.
It was also a pleasure working with your staff associates, namely Laurie Brelsford and your daughter Emily Wilkins. We understand how important it is to have a competent staff to back you up and they don’t miss a beat, a tribute to the organization you have built.
We wish you would share this letter to anyone considering your services, in our opinion they should jump at the chance to work with you and your organization.
Should anyone wish to speak with us regarding your service please feel free to contact us anytime.
Although you started out as a business associate we now consider you our friend, hope you will stop in and see us when you are in the area.
All the Best!
Vic and Valerie Tedesco


Dear Midge,
It isn’t often that someone goes beyond what is expected – but you did. Thank you for taking the time to go to the unit when a problem arose. Because of your years of experience, you made everyone happy (not an easy task). It’s always a rewarding experience dealing with Goldcoast Sotheby’s International Realty.
Regards,
Frank and Bonnie


Dear Burt,
I had the privilege of working with Anne McDowell for over 6 years in the rental and sale of our two condos during this difficult market downturn. When I initially bought the condos I called several agents. But Anne’s friendly manner and readiness to partner with us were markedly different than the other agents who either didn’t return my calls or were less than interested in working with us. I’ve seen through the years that Anne’s enthusiasm, integrity and exceptional customer service is just who she is, and it never wavered. Anne always went above and beyond to help us secure rentals, but also resolved condo and tenant problems when she really didn’t have to. This saved us enormous grief and work because we live a distance away from OC. When circumstances forced us to sell our condos, Anne fought hard for us and always encouraged us to remain positive. Her efforts resulted in the sale of both condos in a competitive market and she also managed difficult closing processes on our behalf. Anne is simply amazing and I’m sure she provides the same level of service to all her clients. Anne truly sets the bar high for other agents! We’re very thankful for Anne’s extraordinary work ethic and for just being a great person. We’re very proud and lucky to call her our friend.
Janice and Bill


Hi Burt,
I just wanted to drop you a quick line about my favorite Real Estate Agent – Midge. On this Tuesday, I got a call from Midge at dinner time to report an air conditioning problem at my house. She was kind enough to go over and try a few things to get it back up and running. When this failed she called me at home and worked with the tenants to insure them that repairs would be done ASAP. This morning we were in touch by 9:00 a.m., with the HVAC company coming out to make the repair, she allowed the tenants to go to the beach and she stayed with the repair guy to see it to completion. Trust me when I tell you that not many agents that I have dealt with in my 13 years in Ocean City, would have done all this. As we ended our phone conversation today, I told her that much and also that I owed her big time for doing all this for me. You are a lucky man to have such a dedicated person working within your agency.
Tom


Dear Burt and Emily,
Thank you for leading us to our little piece of “heaven.” You both have so much understanding of your clients’ wants and needs. We thank you from the bottom of our hearts for your patience, support and your guidance in our journey. We could never buy anything without your approval, Burt. We’ve never met a more honest and true gentleman. Emily, you are a sweetheart and have a wonderful Dad and Mom, follow in their footsteps.
Fondly,
Bob and Flora


Dear Becky,
We just wanted to thank you for all your real estate expertise! You helped us find the “perfect beach place”! We were delighted to work with you and feel blessed to have met you as a person as well!
Sincerely,
Vanessa, Ray and Emma


It was tempting to accept other high pressure offers but Burt was calm, level headed, business like, friendly, and had the most comprehensive answers. He was competitive, and had the best marketing plan, and shared every possible metric of what really was happening in the Ocean City market. He was ready to do open houses. He understood the power of the internet and having the best photos on the web. His attention to detail was impeccable. His staff kept us informed on every important detail such as what agent was showing the house, and buyers’ reactions. Exemplary service was the norm, every single day. It was a delightful experience.
Dr. Paul King
Retired CEO, Faculty, Wharton School of Business


I’ve been listing and selling Real Estate in the Philadelphia area for over 30 years. When my wife and I decided to buy and sell our condo in Ocean City, we chose to deal with Burt Wilkins and Margaret Wilson at Goldcoast Sotheby’s International Realty. Service and follow through were excellent – the results, outstanding. We recommend them highly!
Bob and Nancy Elfant


Dear Burton,
There are realtors, there are great realtors, and there are friends who happen to be realtors…you have become the latter. Thank you for taking the time to make this experience a wonderful one for myself, my mother and my uncle. I would wish you well for all future endeavors, but anyone who would show houses on the coldest winter day of the year and undergo such indecision with a client, will do well under any circumstances!
Thanks again, Meryl


Dear Burt, 
Cathy and I wish to thank you for a job well done!!! Your guidance and expertise have helped us to buy and sell our summer homes with your company. Your staff has always been most helpful and accommodating. Burt, we can't thank you enough for the numerous phone calls and messages you returned to us in a timely and professional manner. We were always welcomed in your office no matter what time of day. Obviously from this letter to you, our last purchase was met with little and no problems. In an age when good service and integrity are hard to find, you should be proud of the whole Goldcoast Company for a job well done. Cathy and I will surely do business with your company in the future. For now it shall be in the form of referrals and perhaps in the near future another purchase.
Thank you so much for all you have done for our family.
Russell & Cathy


Dear Burt,

Thank you form the bottom of our hearts for all you did to enable the purchase of our home in Seaville. We especially appreciate your patience with us throughout the entire process and your special consideration with the seller’s realtor regarding the rebuilding of the front porch. We are deeply grateful to you for showing us the ropes and guiding us through the snags toward the purchase of our first home. Your careful attention to small details throughout the purchase process, and fine recommendations for a home inspector, contractors, locksmith and other services have made our way much easier. Thank you again. And please give our thanks also to your office staff.
Our best wishes to your family.
Cordially, John and Clara


Dear Burt,

Thank you for your help in aiding us to have a quick sale of our home. The process went very smooth and we appreciate you always being on top of things. It was a pleasure to meet and work with you. We will be referring you to others.
Sincerely yours, Claudette & Norman


Dear Emily,
Thank you for all your help. I could not have asked for better customer service. You took something that I felt would have been impossible and made it a reality for my family. My short notice request was not even a bump in the road for you. Thank you!
Fondly, Dina


Burt, As long as I live, I will not forget your kindness to me… or stop handing out your business cards!
Margaret

Hi Burt,

With our moving things into our Ocean City home, and the holidays, it has kept us very busy. We still have quite a bit to do.
We realize how lucky we were to have your help and advice all the way through the proceedings. Just in case we failed to say so, we really appreciate all your help.
Thank you again, Jack & Jean


Dear Burt,

Working with you was a very enjoyable experience. We are impressed with your integrity, professionalism, and attention to details. I would highly recommend your services to anyone.
Yours, Paul Ryan


Dear Burt,
Just a short note of appreciation for all the hard work put forth for us. I know it wasn’t easy to gather together those comparables on the tow properties and your efforts, I know, were substantial. Thank you very much.
Winnie


Dear Margaret,
I just wanted to send you a note to thank you for all of your help with our vacation house. You went way beyond the call of duty to make sure we had a nice stay. We appreciated your efforts. Thank you again and may God richly bless you! We really enjoyed the house. It was very nice.
Carmen Trifiletti


Dear Burt,
Thank you so much for all you did for us. It was a wonderful experience and we can’t thank you enough for making our home a place where we will be spending wonderful times with family and friends. The house looks great and the furniture is now in place.
Thank you, and if you every need a recommendation, please use us.
All the best, Russell and Cathy


Dear Burt,

Just a quick note to say thank you for all you did to make the sale of our Ocean City property finally come to a satisfying conclusion.
Sincerely, Sandy & Gene Meyers

Dear Burt,

Just a note to finally thank you for the excellent job you did on selling the marina. You handled some difficult situations (and people) with tact and skill and were the major factor in getting the deal to close and at the same time were an excellent person to work with.
Best wishes in your future endeavors. If you find a good home for the proceeds – call. Hope I’ll get down to see you and the place in the fall.
Herb

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